Privacy Notice
How personal information is collected, used, shared and protected on this site.
Information Collected
MerlinMoto collects information that visitors choose to share and some details gathered automatically when the site is used.
- Contact details such as name, email address and phone number.
- Account details such as login email and password.
- Coverage details shared in messages, such as vehicle, driver or policy information.
- Technical data such as browser type, device information and pages visited.
How Information Is Used
Collected information is used to run the site and respond to requests, including to:
- Reply to messages and provide auto insurance guidance.
- Prepare or request quotes a visitor has asked for.
- Send service updates and, with consent, marketing messages.
- Keep accounts secure and improve how the site works.
Text Messages and Consent
Text messages are sent only to users who gave consent on the signup form. Consent is optional and is not required to use the site. Users can reply STOP to opt out or HELP for assistance. Message frequency varies, and standard message and data rates may apply.
How Information Is Shared
Information may be shared only in limited situations:
- With insurance providers when a user asks for a quote or coverage information.
- With service providers that help operate the site, bound by confidentiality duties.
- When required by law, legal process or to protect rights and safety.
Mobile numbers and SMS consent are never shared with third parties for their own marketing.
Cookies and Similar Tools
The site may use cookies and similar tools to remember preferences, keep sessions active and understand how pages are used. Browser settings can block or delete cookies, though some features may stop working as expected.
Data Security
Reasonable administrative and technical safeguards are used to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be promised.
Data Retention
Personal information is kept only as long as needed for the purposes described in this notice, or longer where the law requires it. Information that is no longer needed is deleted or made anonymous.
Your Choices and Rights
Depending on where a user lives, the following options may be available:
- Ask to see the personal information held about you.
- Ask for inaccurate information to be corrected.
- Ask for personal information to be deleted.
- Opt out of marketing messages at any time.
Children's Privacy
The site is meant for adults and is not directed to children. Personal information from children is not knowingly collected, and any such information found will be removed.
Changes to This Notice
This Privacy Notice may be updated from time to time. The date at the top of this page shows the latest version, and continued use of the site means the updated notice is accepted.
Contact Information
Questions or requests about this Privacy Notice can be sent using the details below.
- Phone: +1 (464) 259 1843
- Email: merlin.kary@merlinmoto.com
- Address: 2150 S Canalport Ave Chicago IL 60608